Agree the arrangements beforehand

Ask the responsible building contact whether and when the lift can be used for moving. Check suitable surface protection and any allotted times. Do not prop the doors with improvised objects or interfere with sensors. Other residents must still be able to use their normal routes safely. An agreed arrangement is more dependable than assuming the lift will happen to be available on the morning of your move.

Measure the cabin and approach

Record clear door width, cabin height, depth and width, plus the space outside the doors. A long item may fit inside yet be impossible to turn into position in the lobby. Use packed dimensions rather than the bare furniture measurements. The displayed load limit includes people and belongings together. Spare floor space does not demonstrate that sufficient load capacity remains for another person or another group of boxes.

Control the flow of belongings

Choose a holding area that obstructs neither doors nor escape routes. One person can organise the lower floor while another receives items upstairs. Do not send boxes faster than they can be distributed into rooms at the destination. Keep loads away from controls and cabin walls. Protective coverings must be suitable for the purpose and fitted without interfering with door mechanisms or normal operation.

Allow for waiting or failure

Check the stairs too, without assuming they provide an automatic alternative for every heavy item. If dimensions are unsuitable or the lift fails, the moving team must reassess the plan. Allow time for other users and breaks. Finally, inspect the cabin, landings and stairs for forgotten packing materials. Remove protection after the last awkward item has passed through and leave all shared routes clear.

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